Customer support
Contact Titan X
Use the form for product, order, delivery, return or refund questions. Include the product name or order number whenever available.
Support emailadmin@qq.com
Support phone+33 0 00 00 00 00
Support hoursMonday–Friday, 09:00–18:00 CET
Normal response timewithin 1–2 business days
Business addressREPLACE WITH REGISTERED BUSINESS ADDRESS
Before sending a message
For faster handling, include:
- Product name, link or SKU
- Order number, when applicable
- Email used during checkout
- Clear description of the issue
- Photos for damage or incorrect-item claims
Product questions
Send the product page link and specify the dimension, compatibility, accessory or usage information you need checked.
Order and delivery questions
Include the order number, delivery country, checkout email and any available tracking information.
Returns and damaged items
Include clear photos of the item, packaging and shipping label when the request concerns damage or an incorrect product.
